Five easy steps to online scheduling …
(you can print these steps if it will be helpful)


1. Select a date. If you don’t see the screen as it is shown here, there is an incompatibility with your system. Email or Call me at 385-4234 to set up an appointment.


2. Select “Onsite Service – Standard.”.


2. (cont.) The “2hr” option will be automatically selected and appointment times appear below.


3. Select from available appointment times. If you don’t see a particular time or any times available on the date you’ve chosen, this means that I have no appointments available at that time or on that date. You can choose from available times or go back to Step #1 to choose another date.


3. (cont.) Your appointment time is highlighted.


4. Fill in Contact Info. If you’ve scheduled online from your computer before, this information will be filled in already.


5. Click “Confirm” button. You will have one more chance after this to add notes, an address, or anything else you’d like me to know before I come to your location.


Bonus Step: You can type anything here. If I’ve never been to your location, type your address. If there’s anything difficult or special about finding your location the first time, give me that information too. (I use MapQuest for finding addresses I don’t recognize so don’t worry about giving me complete directions.) You can tell me what you’d like me to look at when I come over and let me know if I need to bring anything. This space is yours!


Bonus Step 6. (cont.) You must click “OK” to complete this process.


After you click “OK,” you will get a confirmation email right away and a reminder email when your appointment is within a day or so. On either of those emails you will find a link that you can use to reschedule or cancel an appointment if you need to.

Congratulations and thank you for scheduling online! If this doesn’t work for you for any reason, please contact me by phone or email and I will be happy to schedule your appointment for you. If you’d like me to show you this process when I’m at your site, just add that to our to-do list!

Sincerely,
Cynthia Koan
360-385-4234 (office/cell)


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